Frequently Asked Questions

Everything you need to know about shopping at Mama Bear Oasis.

How do I determine the right size for me?

We provide a detailed size chart on every product page. Since we curate various designer collections, we recommend measuring yourself and comparing it to the specific item's dimensions for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start a request for a refund or a size exchange.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your fashion fix sooner.

Do you ship internationally?

Yes, Mama Bear Oasis ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my clothing to ensure longevity?

To keep your garments looking new, we recommend following the care label instructions. Generally, washing in cold water and hanging to dry is the best way to preserve fabric quality and color.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.